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California Imaging and Diagnostics Medical Group, LLC Website: cidrad.com Last Updated: March 11, 2026
California Imaging and Diagnostics Medical Group, LLC (“CID,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of individuals who visit our website at cidrad.com and interact with our services online.
This Privacy Policy describes how we collect, use, disclose, and protect non-clinical information collected through our website. This policy governs website and online interactions only. For information about how we handle your Protected Health Information (PHI) in connection with your medical care, please review our Notice of Privacy Practices.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
When you interact with our website, we may collect personal information that you voluntarily provide, including:
We do not collect Protected Health Information (PHI) through our general website forms. Information related to your medical imaging, diagnoses, or clinical care is handled under our Notice of Privacy Practices and through our secure patient portal.
When you visit our website, certain information may be collected automatically by our web server, including:
This information is used solely to maintain and improve our website and is not used to personally identify individual visitors.
Access to your imaging results, reports, and medical records is provided through our secure Patient Portal at cidrad-access.ambrahealth.com, operated by AmbraHealth. Use of the Patient Portal is subject to AmbraHealth’s terms and privacy practices, and all information transmitted through the portal is protected under HIPAA.
We use the information we collect to:
We do not use your website information for behavioral advertising and we do not sell your personal information to third parties.
If you provide your email address through our website, we may use it to respond to your inquiry or send administrative information related to a scheduled appointment. If you receive email communications from CID and wish to stop receiving them, you may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@cidrad.com. We do not sell or rent your email address to third parties. All commercial email communications comply with the CAN-SPAM Act.
Our website uses only essential cookies necessary for basic website functionality. These include session cookies that enable navigation and use of our online scheduling features. We do not use third-party advertising pixels, behavioral tracking tools, or cross-site remarketing technologies on this website.
You can manage or disable cookies through your browser settings. For a full description of the cookies used on this site, please see our Cookie Policy.
We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
Service Providers: We may share information with third-party vendors who assist us in operating our website and providing services, including our scheduling platform (OpenDR), patient portal (AmbraHealth), and billing processor (ImaginePay). These vendors are contractually required to protect your information. Vendors who may have access to PHI are required to maintain a HIPAA Business Associate Agreement with CID.
Legal Requirements: We may disclose information if required by law, court order, subpoena, or valid government request.
Business Transfers: If CID is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice of any such transfer.
With Your Consent: We may share your information for other purposes with your explicit consent.
We implement reasonable and appropriate administrative, physical, and technical safeguards to protect the personal information we collect through our website against unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through this website. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@cidrad.com and we will take steps to remove that information.
Clinical imaging services for minor patients are handled entirely under HIPAA and California law, separately from this website privacy policy.
Our website contains links to third-party sites including our patient portal (AmbraHealth), online bill payment (ImaginePay), and online scheduling (OpenDR). This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party site before providing your information.
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). Please note that the majority of sensitive information CID handles — including patient records, imaging results, and billing data — constitutes Protected Health Information (PHI) governed by HIPAA, which is exempt from CCPA. The following rights apply to non-clinical personal information collected through this website, such as contact form submissions.
Right to Know. You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
Right to Delete. You may request that we delete personal information we have collected from you, subject to certain exceptions permitted by law.
Right to Correct. You may request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing. CID does not sell or share personal information collected through this website for cross-context behavioral advertising purposes. No opt-out action is required.
Right to Non-Discrimination. We will not discriminate against you for exercising any of your California privacy rights.
To submit a request or ask questions about your California privacy rights, contact us at info@cidrad.com or (866) 419-3372. We will respond within 45 days of receiving a verifiable consumer request.
We reserve the right to modify this Privacy Policy at any time. When we make material changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after the effective date of any revision constitutes your acceptance of the updated policy.
For questions, concerns, or requests related to this Privacy Policy or our website privacy practices:
Privacy Officer
California Imaging and Diagnostics Medical Group, LLC 850 E. Latham Ave., Suite 101, Hemet, CA 92543
Phone: (866) 419-3372 | Fax: 951-677-7839
Email: info@cidrad.com
Hours: Monday–Friday, 8:00 AM – 5:00 PM PST
For questions about your medical records or Protected Health Information, please refer to our Notice of Privacy Practices.
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