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INSURANCE INFORMATION

Our Insurance page provides essential information on insurance coverage and claims for services at California Imaging & Diagnostics.

Here, you’ll find details on verifying coverage, understanding pre-authorization requirements, and learning about the claim submission process.

Additionally, there’s guidance on what to do if your insurance denies a claim and how to contact our billing department for assistance with any insurance-related questions.

Overview of Insurance Services

Welcome to the Insurance Information page of California Imaging & Diagnostics. Our goal is to simplify the process of understanding and managing your insurance coverage and claims related to our services.

Essential Guidance Provided:

  • Verifying Coverage: Learn how to confirm that your insurance plan covers our services.
  • Understanding Pre-Authorization Requirements: Find out if you need pre-authorization from your insurance provider before receiving services.
  • Claim Submission Process: Get detailed instructions on how to submit claims and ensure they are processed efficiently.

Guidance on Denied Claims

If your insurance denies a claim, we provide step-by-step guidance on how to address this issue:

  • Review and Respond: Understand the common reasons for denials and how to respond appropriately.
  • Contact Our Billing Department: If you encounter issues or need personalized help, our billing specialists are here to assist you. Contact us at (866) 419-3372.

Provider Approvals

Network Coverage:

  • California Imaging & Diagnostics is an approved provider for most major insurance carriers and health plans.
  • We handle the submission of your primary and any secondary claims to your specified insurance providers, including:
    • Workers’ compensation
    • Auto insurance
    • Personal injury claims

Patient Financial Responsibility

Understanding Your Obligations:

  • You are responsible for paying your account, including any charges not covered by your insurance.
  • After your insurance processes a claim, we will send you a statement detailing the payment made by your insurance and any remaining balance.

 

Reminder: If your insurance has not paid for your procedure within 30 days, please contact them directly to inquire about the delay.

List of Insurance Providers

We collaborate with a broad range of insurance providers.

List of Insurance Providers

Contact Us

For any questions or concerns regarding insurance, please do not hesitate to contact our support team:

  • Phone: (866) 419-3372 (Toll-free)
  • Business Hours: 8:00 AM to 5:00 PM PST, Monday through Friday

 

We are dedicated to making your experience with insurance as smooth and transparent as possible.