Section 1557 Nondiscrimination Notice

Nondiscrimination Notice

California Imaging and Diagnostics Medical Group, LLC


California Imaging and Diagnostics Medical Group, LLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

California Imaging and Diagnostics Medical Group, LLC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Free Aids and Services for People with Disabilities

We provide free aids and services to people with disabilities to communicate effectively with us, including:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, and other formats)

Free Language Services

We provide free language services to people whose primary language is not English, including:

  • Qualified interpreters
  • Information written in other languages

 

If you need these services, contact us at (866) 419-3372.

How to File a Grievance

If you believe that California Imaging and Diagnostics has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Section 1557 Coordinator:

Section 1557 Coordinator California Imaging and Diagnostics Medical Group, LLC 850 E. Latham Ave., Suite 101, Hemet, CA 92543

Phone: (866) 419-3372 | Fax: 951-677-7839

Email: info@cidrad.com

You can file a grievance in person, by mail, fax, or email. If you need help filing a grievance, our Section 1557 Coordinator is available to help you.

File a Civil Rights Complaint with HHS

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal:

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf

Or by mail or phone:

U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201

Phone: 1-800-368-1019 | TDD: 800-537-7697

Complaint forms: http://www.hhs.gov/ocr/office/file/index.html

Notice of Availability of Language Assistance

ENGLISH: ATTENTION: If you speak English or a language other than those listed below, language assistance services, free of charge, are available to you. Call (866) 419-3372.

ESPAÑOL (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (866) 419-3372.

繁體中文 (Chinese): 注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 (866) 419-3372

TAGALOG (Filipino): PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa (866) 419-3372.

TIẾNG VIỆT (Vietnamese): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số (866) 419-3372.

한국어 (Korean): 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. (866) 419-3372번으로 전화해 주십시오.

ՀԱՅԵՐԵՆ (Armenian): ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ: Զանգահարեք (866) 419-3372:

فارسی (Farsi/Persian): توجه: اگر به زبان فارسی صحبت می‌کنید، تسهیلات زبانی به صورت رایگان برای شما فراهم می‌باشد. با شماره (866) 419-3372 تماس بگیرید.

العربية (Arabic): ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (866) 419-3372.

РУССКИЙ (Russian): ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните (866) 419-3372.

PORTUGUÊS (Portuguese): ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para (866) 419-3372.

日本語 (Japanese): 注意事項:日本語を話される方へ、無料の言語支援サービスをご利用いただけます。(866) 419-3372までお電話ください。

ភាសាខ្មែរ (Khmer): សេចក្តីជូនដំណឹង៖ បើអ្នកនិយាយភាសាខ្មែរ, អ្នកអាចស្នើសុំសេវាជំនួយភាសាដោយឥតគិតថ្លៃ។ ហៅលេខ (866) 419-3372

हिंदी (Hindi): ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। कॉल करें (866) 419-3372

HMOOB (Hmong): LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab cuam lus, muaj kev pab dawb rau koj. Hu rau (866) 419-3372.

ਪੰਜਾਬੀ (Punjabi): ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਸਹਾਇਤਾ ਸੇਵਾਵਾਂ, ਮੁਫ਼ਤ ਵਿੱਚ, ਤੁਹਾਡੇ ਲਈ ਉਪਲਬਧ ਹਨ। ਕਾਲ ਕਰੋ (866) 419-3372

Grievance Procedure

California Imaging and Diagnostics Medical Group, LLC has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 1557 of the Affordable Care Act (42 U.S.C. § 18116) and its implementing regulations at 45 C.F.R. Part 92.

Any person who believes they have been subjected to discrimination on the basis of race, color, national origin, age, disability, or sex may file a grievance under this procedure.

How to File a Grievance

Grievances must be submitted within 60 days of the date the person filing the grievance becomes aware of the alleged discriminatory action. Grievances may be filed in writing, in person, by mail, by fax, or by email to the Section 1557 Coordinator identified above. A grievance should describe the problem or action alleged to be discriminatory and the remedy or relief sought.

Grievance Review Process

The Section 1557 Coordinator will conduct an investigation of the complaint. This investigation may be informal but will be thorough, affording all interested persons an opportunity to submit evidence relevant to the complaint. The Section 1557 Coordinator will issue a written decision based on a preponderance of the evidence no later than 30 days after the grievance is filed.

Appeals

The person filing the grievance may appeal the decision within 15 days of receipt of the written decision to CID’s executive leadership. Contact information for appeals is available by calling (866) 419-3372 or emailing info@cidrad.com.

The right to a prompt and equitable resolution of the complaint filed under this procedure does not impair the person’s right to pursue other legal or administrative remedies available under applicable law, including filing a civil rights complaint with the HHS Office for Civil Rights.


This notice is provided in compliance with Section 1557 of the Affordable Care Act (42 U.S.C. § 18116) and the 2024 Final Rule at 45 C.F.R. Part 92, effective July 5, 2024.

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